Dec 18, 2019
What do you know about your membership today? The days of assuming someone joins your association and stays through retirement are gone. Learn why it's crucial to have a deep understanding of who your members are and where they are in their life in order to develop your best strategy.
Elizabeth Bailey, founder and CEO...
Dec 11, 2019
In part two of my conversation with member engagement specialist Amanda Kaiser, we talk about the two elements that are critical for improving new member recruitment and retention -- Value and Member Experience. You'll learn what a "culture of hospitality" is and why it's important to be intentional about creating this...
Nov 20, 2019
Want to learn how you can boost new member renewal rates by as much as 10% or what associations with high new member retention do that others don't? If so, join me for this episode with member engagement specialist Amanda Kaiser. We discuss why some associations focus on new members for months rather than just the first...
Nov 13, 2019
Where is society moving that you and your members need to move? It’s a powerful question and one that your leaders should be asking regularly. Though members may not like what they hear, part of your value to them is inviting (and sometimes forcing) them to be flexible and mobile and to help them navigate a...
Oct 30, 2019
Do you struggle with board engagement and notice that leaders are often zoned out, checking e-mails or on social media during board meetings? If so, you’ll want to listen to my interview with Steve Smith of the American Academy of Hospice and Palliative Medicine to hear how his board uses generative discussions...